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Front Desk Operations (Daily operations for reception- and bartenders)
Reservation Management
21
Create Booking / Reservation
Create booking/reservation with multiple rooms (Multi Booking)
Move a booking to another room
Cancel a booking
Bring back a cancelled booking
View all 21
Payments & Refunds (Billing)
10
Refund a Guest/booking
Pay a bill
Two people pay for another guest
Split a bill ( and pay)
Cancel a booking without refunding the guest/ keep their deposit
View all 10
Point of Sale
2
Start of day / session procedure
Cashing Up (Day end procedure)
Navigation
4
Change from simple to advanced view
Change from advanced view to simple view
How to search something in Main Menu
UNDERSTANDING THE BOOKING DASHBOARD ICONS
Help Desk Software
by Freshdesk