Allocating an old payment to a new booking : Kamooni

Allocating an old payment to a new booking Print

Created by: Anja Wetter

Modified on: Sat, 22 Dec, 2018 at 2:13 PM

Sometimes a customer pays the deposit after the booking has already expired.

Best is to bring back the booking (Bring back a cancelled booking). However, in case a new booking has been made, it is possible to allocate the payment to a new booking.

1. From Main Menu, click on the icon 'Accounting' and go to Sales. Select "Payments" from the drop-down menu.

2. Type in the name of your guest and search 'Partner for:'.

3. Open the payment and click on 'Edit'. In the field 'Allocated to booking' change the expired booking number with the new one.

(In order to be able to do that, the new SO number must be at hand.)

Save.

4. Proceed to 'Bookings', refresh the page and check that payment is updated in the new booking.

Anja is the author of this solution article.

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Allocating an old payment to a new booking Print

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