Reservation Management

Create Booking / Reservation
There are 3 ways to create a booking 1) Click & Drag: Using your Bookings scheduler Simply hover over the Arrival date and Room you would like t...
Sun, 4 Nov, 2018 at 6:19 PM
Create booking/reservation with multiple rooms (Multi Booking)
There are two ways to create a booking with multiple rooms in it. 1. CLICK AND DRAG ON SCHEDULER. On the left hand side of the scheduler, click on the ...
Mon, 5 Nov, 2018 at 5:48 PM
Move a booking to another room
1) Find the booking you want to move in your scheduler. 2) Move your mouse over the booking, click and drag the booking to the date or room w...
Tue, 20 Nov, 2018 at 12:01 PM
Cancel a booking
1) Find the booking you want to cancel.  2) Click on it to open it 3) Click on the 'Cancel Booking' button at the top left of th...
Mon, 12 Nov, 2018 at 4:08 PM
Bring back a cancelled booking
If you want to bring back a cancelled booking, or un-cancel it, you can do the following: 1) Click on 'cancellation' on the menu at the top o...
Fri, 16 Nov, 2018 at 2:32 PM
Checkout a booking
1) Click on the booking that you want to checkout 2) If the guest hasn't paid yet, Click on 'Billing'.      (if the guest ...
Mon, 12 Nov, 2018 at 5:12 PM
How To Search for / Find a booking
1) Check that you are in "Bookings" by looking in the top left hand corner.   2) Click on the 'find bookings' button. ...
Tue, 13 Nov, 2018 at 4:45 PM
Add an another room to a booking
Here is how you can add an another room to a provisional or confirmed booking... 1) Find your booking and click on it 2) Click on 'Acco...
Wed, 14 Nov, 2018 at 12:02 PM
Check in a group booking
Here is how you can check in a group of guests. 1) Find and open your booking. 2) Click on 'Guests'  3) Fill in missing info...
Thu, 15 Nov, 2018 at 2:35 PM
Add a meal to a booking
1) Locate your booking  and open it. 2) Click on 'Meals'. 3) Click on 'Add an item' 4) Select a Guest b...
Wed, 14 Nov, 2018 at 11:32 AM