Kamooni

Here is how you can refund a guest or booking. 1) Locate the guests booking in your scheduler  2) Click on it and you will see the booking w...

  1) Click on the booking of the guest that wants to make a payment. 2) Click on 'Billing'. 3) Click on 'Pay'  ...

Here is how you can split a bill or contribute toward someone else's bill: 1) Find and open your booking. 2) Click on 'Billing' ...

Useful Tip:  The bill is automatically split between each person. (This is if 'Split Master Bill by default' is enabled in Configuration)  Just cli...

1) Open the booking that you want to cancel. 2) Click on 'Cancel Booking' near the top of the booking window. 3) Click...

If you have a guest that has made a booking and you need to cancel their booking and refund them all or a portion of their booking, 1) Open the bo...

At the moment, when you cancel a booking and set the refund to zero, The amount paid will be booked off as a cancellation fee. In order to credit the guest...

1. From Main Menu, select the 'Sales' icon.  (Alternatlively, type 'customer' on your keyboard. A search box will automatically appear. Fro...

Sometimes a customer pays the deposit after the booking has already expired.  Best is to bring back the booking (Bring back a cancelled booking). However, ...

1. Open the booking, go to the tab 'Billing' and click on 'Split Master Bill'. 2. By doing so, a tick in the checkbox will appear and the...